Returns & Exchanges
At Lucky Bear & Co., we want you to love every piece you wear, but if something isn't quite right, we offer a 30-day return policy for all unworn items. Simply ensure tags are attached and the garment is in its original condition to qualify for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all Lucky Bear & Co. tags and labels are securely attached to the garments.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing